Support
Get help with your Activory apps. Support is here to help you succeed.
Response Time: I personally handle all support requests. While I may not reply instantly, you'll always receive a thoughtful response within 1–3 business days.
Common Questions
Before reaching out, check if your question is answered below:
Installation & Setup
How do I install an Activory app? Visit the Shopify App Store and search for the app by name. Click "Add app" and follow the installation wizard. Most apps are ready in 5-10 minutes.
Do your apps work with my theme? Yes! All apps are built to be theme-friendly and work with most modern Shopify themes including Dawn, Debut, and popular paid themes.
Billing & Pricing
What are the pricing plans? Each app has its own pricing structure. Visit the individual app pages or the Shopify App Store for current pricing. Most apps offer low monthly plans.
Is there a free trial? Free trial availability varies by app. Check the Shopify App Store listing for each app to see trial details.
Technical Support
App not displaying correctly? Reach out with screenshots and your store URL—support will get to the bottom of it. Most display problems trace back to configuration settings, CSS conflicts, or custom code interference.
Can I request a feature? Absolutely! Feature requests help shape the product roadmap. Use the contact form to submit your ideas.
Get in Touch
Email Support
Need More Help?
Can't find what you're looking for? Check the individual app documentation pages or use the contact form above to get personalized support.